Privacy Policy

When you register and use the service, we collect information you provide directly:

• Full name, email address and mobile number.
• Gender, class or standard, purpose of joining and Wi-Fi device name.
• A profile photo and a copy of your identity document (e.g. Aadhaar card) for verification.
• Booking and payment details, including time block, seat and payment method.
• Technical information such as your IP address and device details for security and anti-abuse purposes.

• To create and manage your account and verify your identity.
• To process bookings, payments and seat allocations.
• To send booking confirmations, verification codes and membership reminders.
• To improve the service, prevent fraud and comply with legal obligations.

We process your information to perform our contract with you (delivering your booking and membership), to comply with our legal obligations, and to pursue our legitimate interest in operating a secure and reliable service.

We do not sell your personal information. We share information only where necessary:

• With payment providers (UPI,CASH) to process your payments securely.
• With service providers who help us operate the website and send emails.
• With law enforcement or authorities where required by law.

We use appropriate technical and organisational measures to protect your information, including encrypted connections (HTTPS), secure storage of credentials, and restricted access to personal data. No method of transmission over the internet is 100% secure, but we work hard to protect your data.

We keep your account and booking records for as long as your account is active or as needed to provide the service, comply with tax and legal requirements, and resolve disputes. When information is no longer needed, we delete or anonymise it.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account and personal information, subject to legal retention requirements.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details at the end of this policy.

The website uses browser local storage to keep you signed in and remember preferences such as your theme. We use secure session tokens rather than storing passwords on your device.

Our service is intended for students and professionals. If you are under 18, please use the service with the involvement of a parent or guardian. We do not knowingly collect personal information from children without appropriate consent.

We may update this policy from time to time. The latest version will always be available on this page with its last-updated date.

For any privacy questions or requests, contact us at Phagendrababulibrary@gmail.com or +91 90861 62854, or in person at Vill- Kharhat, P.O.- Phulmallik, P.S.- Sahebpur Kamal, Dist.- Begusarai, Bihar 851217.